Best Practice Case Management Roles and Functions: How to Optimize RN and Social Worker Skill Sets 2021
This webinar will discuss the standards of practice defined for social worker and nurse case managers and how it is applied to the contemporary roles and in turn how it can be applied to the everyday functions and activities social workers and nurses perform to complete their job. It will cover the various roles such as Patient flow, utilization & resource management, denial management, variance tracking, Transitional and discharge planning, Quality Management, Psychosocial assessment and counseling.
Why Should You Attend:
Social workers and RN case managers are each uniquely qualified and bring specialized skills and talent to the interdisciplinary care team, So often these distinct skill sets are underutilized or both disciplines are blended together. Today there are best practice roles that each discipline can perform that allows each discipline to work “at the top of their license”.
Whether you are tweaking an existing program, modifying an existing one, or just want to better understand how to optimize the skill sets of case management professionals, you will find this webinar helpful to you.
This program will discuss the Standards of Practice for social workers and nurse case managers as defined by the Case Management Society of America as they were updated in 2016. We will then apply those Standards to the contemporary roles of the nurse case manager and social worker. Finally, we will apply those roles to the everyday functions that social workers and nurses perform to complete their jobs. Referral criteria for high risk psychosocially complex patients as well as social determinants of health will be reviewed followed by strategies for optimizing the skill sets of each discipline. This webinar will help your department in understanding the unique skill sets of the social worker versus the RN and how a true dyad team can be created. By understanding the fundamentals of the work we do, you will be able to apply this knowledge to your practice in any setting!
Areas Covered in the Webinar:
- Role of the social worker
- Role of the RN Case Manager
- Standards of practice
- Social determinants of health
- Psychosocial assessments
- Discharge planning for Social worker versus RN
Who Will Benefit:
- Directors of Case Management
- Directors of Social Work
- RN Case Managers
- Social Workers
- Directors of Quality Management
- Vice Presidents of Nursing
- Vice Presidents of Operations
